Returns

We hope you love your Dinky Artist product! If, for any, reason it's not as you expected please get in touch: support@dinkyartist.com

Returns
Personalised/bespoke goods are non-refundable unless faulty. If faulty, please use the returns label in your parcel or return it to us at: 

Dinky Artist, 6 Hayward Drive, Carterton, Oxfordshire, OX18 3HX 

Our policy lasts 30 days.

To be eligible for a return, your item must be unused and in the same condition that you received it. 

Refunds
Once your return is received we will notify you.
It will be inspected and if faulty your refund will be processed or a replacement product will be dispatched.

Exchanges 
We only replace items if they are faulty or damaged.