We hope you love your Dinky Artist product! If, for any, reason it's not as you expected please get in touch:

Personalised/bespoke goods are non-refundable unless faulty. If faulty, please use the returns label in your parcel or return it to us at: 

Dinky Artist, PO Box 398, Carterton, Oxfordshire, OX18 9DZ 

Our policy lasts 30 days.

To be eligible for a return, your item must be unused and in the same condition that you received it. 

Once your return is received we will notify you.
It will be inspected and if faulty your refund will be processed or a replacement product will be shipped

We only replace items if they are faulty or damaged. Please contact us for more information