13TH DECEMBER LAST ORDER DATE FOR CHRISTMAS!

Delivery

No one likes waiting or paying a fortune for delivery!

We want you to receive your wonderful personalised Dinky Artist order as quickly as possible.  

There are significant Royal Mail strikes over September, October, November and December. Unfortunately, your gifts will take longer to get to you, please do leave as much time as possible before your special occasion! 

Thank you for your patience and understanding.

  • Your product/s will be dispatched within 5 working days after placing your order.
  • All orders over £75 get delivery completely free! These will be sent via Royal Mail 24 hour tracked service.
  • All orders under £75 you can select how you'd like your order sent at checkout. You can choose from standard 1st class or 24 hour tracked service.
  • Please note, the prices we charge for postage are the prices Royal Mail charge us which are all available on their website.
  • If after receiving your dispatch email from us you haven't got your order within 5 working days please do contact us and if you've selected a tracked service we will provide your tracking number and details on where your parcel is.
  • If you've selected the 1st class postage option and you've not received your order, Royal Mail class parcels "lost" after 10 working days and we will replace your order for you if it hasn't arrived after this time.
  • In the unfortunate event your order arrives broken, please contact us with photos of the packaging and damage and we will replace your gift straight away for you.

If you have any questions about a delivery please don't hesitate to contact us at support@dinkyartist.com